Last updated: January 2025
These Terms and Conditions govern your use of the PackagingBeast website and your relationship with us as a customer. Please read them carefully before placing an order or using our services.
By accessing and using the PackagingBeast website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, users and customers of PackagingBeast. We reserve the right to update these terms at any time without prior notice.
PackagingBeast provides custom packaging manufacturing services including but not limited to luxury rigid boxes, mailer boxes, cosmetic packaging, gift boxes, jewellery packaging, retail packaging and eco packaging.
All products are manufactured to order and customised to your specifications. Production begins only after artwork approval and payment confirmation.
All quotes provided by PackagingBeast are estimates based on the information provided at the time of enquiry. Final pricing may vary based on confirmed specifications, quantities and material availability.
Quote requests are not binding orders. A binding order is only created upon receipt of a signed purchase order or written confirmation and receipt of payment or deposit as agreed.
Payment terms are agreed on a per-order basis. Typically a deposit of 50% is required to begin production, with the remaining balance due prior to shipment.
We accept bank transfer and other payment methods as agreed. All prices are quoted exclusive of VAT, taxes and shipping unless otherwise stated.
Customers are responsible for providing print-ready artwork files or approving dielines prepared by our design team. PackagingBeast offers complimentary dieline preparation and artwork support with every order.
You warrant that any artwork, logos or designs you provide do not infringe the intellectual property rights of any third party. PackagingBeast accepts no liability for intellectual property infringement arising from customer-supplied artwork.
Physical samples are available prior to full production runs. Sample costs are credited against your first production order. Sample lead times are typically 48 hours from artwork approval, subject to material availability.
Approval of samples constitutes acceptance of the product specification and authorisation to proceed with full production.
Standard production lead times are 7–14 business days from artwork approval and receipt of confirmed payment. Lead times may vary based on order complexity, quantity and current production capacity.
PackagingBeast will endeavour to meet agreed lead times but cannot guarantee delivery dates and accepts no liability for delays caused by circumstances beyond our reasonable control.
PackagingBeast delivers worldwide. Shipping costs are calculated based on order weight, dimensions and destination and will be confirmed at the time of quoting.
Risk of loss and title for all products passes to the customer upon handover to the carrier. PackagingBeast is not responsible for delays, damage or loss caused by carriers.
All products are quality checked before dispatch. If you receive products that are materially defective or do not conform to approved specifications, please notify us within 7 days of receipt.
Custom manufactured products cannot be returned unless they are defective. PackagingBeast will at its discretion repair, replace or refund defective products.
PackagingBeast's total liability for any claim arising out of or related to our services shall not exceed the amount paid by you for the specific order giving rise to the claim.
We shall not be liable for any indirect, incidental, special or consequential damages, including loss of profits or business interruption, even if advised of the possibility of such damages.